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Exploring diverse career journeys
By Ophthalmic Professional Staff
How ophthalmic professionals can promote the correct use of non-prescription, at-home dry eye disease treatments
By JENNIFER KIRBY, FEATURE WRITER
Provide clear communication on why patients need treatment and what they can expect.
By Raquel McJunkin
Two veteran techs review the essentials for accurate, water-tight patient records.
By BRITTNEY IRWIN, COT, CPC-A, CEP, Brenea Facchini, BS, COMT, CPC, OSC, Judy Williams, Co-Editor
Changes to the patient education process can benefit patients, surgeons, and staff alike.
By SERGINA M. FLAHERTY, COMT, OSC, CTC, (F)ATPO
Follow these rules to ensure proper reimbursement for in-office minor surgical procedures.
By Mary Pat Johnson, COMT, CPC, COE, CPMA
A review of the key tenets of the rule that require attention, potential workflow changes, and early concerns addressed
By Laurie Brown, MBA, COMT, COE, CPC, CPMA, LSSYB
Create awareness for careers in ophthalmic assisting
By Jane T. Shuman, MSM, COT, COE, OSC
Master email etiquette for exceptional customer service
By Elizabeth Monroe, COE, CPSS, PHR
