Comprehensive staff training and patient education

How Loden Vision Centers' staff generate patient comfort, which leads to satisfied post-cataract surgery patients.

By JENNIFER KIRBY, FEATURE WRITER

Educating cataract surgery patients

Keys to effective consultations include learning about the patient, a multi-pronged approach, and a review of finances.

By JESSICA HECKMAN, OD

Advancements in refractive surgery diagnostics

How wavefront technology can aid in decision making and patient education prior to cornea- and lens-based surgery

By CORY J. PICKETT, MSN, FNP-BC, CRNO

Presbyopia solved with an eyedrop

New and in-the-pipeline remedies that could be coming to your practice soon

By Sheri Rowen, MD, FACS

Piecing together the training puzzle

Practices consider a number of solutions to address staff education.

By Lindsey Getz, contributing writer

Viewpoint from the Editor

Improvement in 3 steps

By Judy Williams, Co-Editor

Opening Lines

Coding

Review your documentation practices for the new year

By Mary Pat Johnson, COMT, CPC, COE, CPMA

Customer Service

Top 5 things to refresh your customer service in 2023

By Elizabeth Monroe, COE, CPSS, PHR

Compliance

Information blocking update

By Laurie Brown, MBA, COMT, COE, CPC, CPMA, LSSYB