View Cover
Our 2022 survey reports on the state of salary, benefits and a changing work environment.
By Rene Luthe
Ophthalmic technicians — and the latest formulas — play a crucial role in patient outcomes.
By RHONDA G. WALDRON, M.M.Sc., C.O.M.T., C.R.A., R.O.U.B., R.D.M.S.
How everyone can win from a focus on workforce planning, engagement, and recognition.
By JENNIFER FLEMING, MBA, COE
How a good working knowledge of financial concepts can benefit your practice
By JENNIFER STAMBOOK, MBA
OP’s “Customer Service” column offers 10 years of insight, guidance, and practical tips.
Identifying key takeaways
By Judy Williams, Co-Editor
Adhering to strict documentation requirements
By PAUL M. LARSON, MBA, MMSC, COMT, COE, CPC, CPMA
Testing compliance and efficiency
By LAURIE K. BROWN, MBA, COMT, COE, OCS, CPSS, EUGENE, ORE.
